Privacy Policy
Privacy Policy for Eidfjord Hotel and www.eidfjord-hotel.no
This privacy policy describes what types of personal data Eidfjord Hotel collects and how this information is processed.
Eidfjord Hotel complies with the Norwegian Personal Data Act. This privacy policy has been created in accordance with Sections 18 and 19 of the Act.
What Personal Data Is
Personal data refers to information about an individual, such as name, address, workplace, marital status, phone number, and email address. Information about your contact with Eidfjord Hotel, including reason and form of communication, may also be considered personal data.
Eidfjord Hotel does not collect or use sensitive personal data. This includes information about criminal charges, offenses, health conditions, or similar matters.
For more general information about personal data, visit www.datatilsynet.no .
Data Controller
Eidfjord Hotel’s Office Manager is responsible for the processing of personal data. If this responsibility is delegated, only the tasks—not the legal responsibility—are delegated. The overall responsibility always rests with Eidfjord Hotel.
Personal Data Collected by Eidfjord Hotel
Eidfjord Hotel collects personal data based on Section 8 of the Personal Data Act.
The main source of data is the information you provide yourself, primarily through the contact form on the website. This form acts as a meeting point between potential or existing customers and Eidfjord Hotel. Filling out the form is voluntary. Data collected includes your name, email address, and phone number.
Additional data may be generated through email, phone, or other correspondence following your initial contact.
Eidfjord Hotel also collects analytical data through Google Analytics, such as your IP address, time spent on the site, links clicked, and user activity patterns.
How the Data Is Used
Data collected via the contact form and subsequent correspondence is used to respond to inquiries and fulfill commitments to customers. This helps maintain effective communication and service quality.
Information gathered through Google Analytics is used to improve website functionality, understand user behavior, enhance services, and prevent security threats such as hacking.
The legal basis for processing is Section 11 of the Personal Data Act.
How to Manage Your Data
The personal data collected by Eidfjord Hotel is minimal and not used for advertising or profiling. Therefore, user-controlled settings such as ad personalization or account-based privacy options are not relevant.
Nevertheless, you have the rights described below.
Sharing Information with Third Parties
Eidfjord Hotel does not share personal data with any third party. Should sharing ever occur, it will only be done with your explicit consent.
Data Storage, Deletion, and Security
In accordance with Section 13 of the Personal Data Act, all personal data is stored securely on servers or email accounts for the duration of the customer relationship. Upon termination, data is deleted within two years.
Eidfjord Hotel maintains internal controls to ensure data handling and deletion comply with legal standards.
Your Rights
According to the Personal Data Act, you as a user or customer of Eidfjord Hotel have the right to be forgotten, the right to data portability, the right of access, and the right to object to profiling.
The right to be forgotten means that all personal data registered with Eidfjord Hotel can be deleted. If this is not requested, Eidfjord Hotel will in any case delete most personal data 2 years after the end of contact.
The right to data portability means that you can receive a digital copy of all personal data Eidfjord Hotel has about you. This right also means that you can take this data to another company if it is technically possible and justifiable. Personal data covered by data portability are those you have provided to Eidfjord Hotel, such as through the contact form, or automated data generated through the use of Eidfjord Hotel’s services.
The right of access means that you have the right to see which information Eidfjord Hotel has registered about you.
The right to object to profiling gives you the right to refuse Eidfjord Hotel from mapping your use and behavior, and thus tailoring services toward you based on this mapping. Typical examples include personalized advertising, service development, market research, etc. However, this is not relevant for Eidfjord Hotel, as the hotel has little interest or use for such broad and in-depth mapping.
To exercise one or more of these rights, please contact us. You have a statutory right to receive a response from us within at least 1 month.
Children’s Privacy
Eidfjord Hotel has neither the intention nor the need to collect or process personal data about children under 16 years of age. Such personal data must come through a parent or guardian.
Personal information provided by children to Eidfjord Hotel will be deleted as soon as it becomes known to the hotel.
Data Protection Officer
Eidfjord Hotel does not have a data protection officer since the company is not a public entity, does not process sensitive data, does not conduct systematic mapping of individuals, and does not process personal data related to criminal matters.
Implementation of Changes
Eidfjord Hotel will from time to time update its privacy policy to ensure it meets the legal standards required by Norwegian law. You will be informed of such updates.
Contact Information
If you have further questions about Eidfjord Hotel’s privacy policy or other inquiries, you can contact the company.
Phone: +47 94 17 97 37
Email: info@eidfjord-hotel.no